1. What you are buying
A licence to use the slate application on one PC, for the period of the tier you bought. A week tier lasts 7 days, a one-time spoof is permanent and cannot be re-spoofed on the same key, the 30 day tier lasts 30 days, and the lifetime tier does not expire. The licence is personal to the buyer and is not a sale of the software itself.
The key is delivered to the email address you enter at checkout. That email plus the key is your account. Keep both.
2. Activation and resets
Your key activates on one PC and remembers it. A reset frees the key from that PC so you can activate elsewhere. The week tier includes one reset, the one-time tier includes none, the 30 day tier includes three, and the lifetime tier is unlimited. Reinstalling on the same PC does not use a reset.
Resets are provided so you can move to a new machine. They are not provided so one key can be shared. If we see a key being passed around, we may suspend it — see section 7.
3. Refunds
You can ask for a refund within 24 hours of purchase, provided the key has not been activated on any PC. Once a key is bound to a machine it has been used, and it cannot be refunded or exchanged.
If a key was never activated and something prevented you from using it, we will refund it in full to the original payment method. Ask at the support form with your order email and key.
Nothing in this section limits any statutory right you have as a consumer that cannot be excluded by agreement.
4. What you may do with it
Install it, run it, and change your PC's identity as often as you like while your licence is active. Restore your original details at any time. Use it on the PC it is activated on.
5. What you may not do
Resell, rent, sublicense or share your key. Reverse engineer, decompile or modify the application except where the law expressly allows it. Remove or bypass the activation check. Use the software to break the law in your jurisdiction, or in a way that interferes with a service you do not have permission to use.
You are responsible for how you use it. Games and services set their own rules, and enforcing them is their business, not ours. Read the terms of anything you use it with.
6. Delivery, availability and changes
Keys are delivered by email, usually within a minute. If yours does not arrive, ask us to resend it from the my key page before assuming something is broken.
We may release updates that change or improve how the software works. While your licence is active you get those updates at no extra cost. We may also discontinue the product; if we do, active lifetime licences keep working on the machine they are bound to.
7. Suspension
We may suspend or cancel a key, without refund, if it is being shared or resold, if activation is being bypassed, or if it is being used to attack a service or a person. We will tell you why if we do it. Ordinary use — including changing identity repeatedly — is never a reason to suspend a key.
8. No warranty
slate is provided as is. We do not warrant that it will work with any particular game, launcher or Windows build, or that a service will not change in a way that stops it working. Hardware identity is a moving target and no tool can promise otherwise.
Keep a backup of anything important before making system-level changes. slate saves your original values and can restore them, but a backup is still a backup.
9. Limit of liability
To the extent the law allows, our total liability to you is limited to what you paid for the key in the twelve months before the claim. We are not liable for lost data, lost accounts, lost time, or a ban applied by a third party service. Nothing here excludes liability for death, personal injury, or fraud.
10. Your data
What we collect and why is set out in the privacy policy, which forms part of this agreement.
11. Governing law
This agreement is governed by the laws of the jurisdiction strata is registered in, without affecting your right as a consumer to bring a claim in your own country of residence.
12. Changes to these terms
We may update these terms. The date at the top changes when we do, and material changes are emailed to active customers before they take effect. The terms you agreed to at purchase continue to apply to that purchase.
13. Contact
strata — the support form. One inbox, read by a person.
See also the privacy policy and the refund policy.