The short version
We keep the email address you bought with, the key we issued, and which PC that key is activated on. That is what a licence needs to work. We do not know your name, we do not see your card details, and the app does not report anything back to us.
What we collect
At checkout. Your email address, the tier you bought, the amount, and the time of purchase. If you pay by card, the payment provider handles the card — we receive only a confirmation and the last four digits, never the full number.
When you activate. The key, and a short machine fingerprint so the key knows which PC it belongs to. It is derived from your hardware at that moment and is not linked to any other data about you.
When you use the site. Standard web server logs — page requested, time, IP address, browser type. These exist so the site works and stays up.
What we never collect. Your name, address, phone number, date of birth, browsing history, files, screenshots, keystrokes, or anything about what you run on your PC. slate does not have telemetry and does not phone home after activation.
Why we keep it
To deliver your key, to let you sign in and use a reset, to answer support mail, to prevent one key being shared across dozens of PCs, and to meet tax and accounting obligations. Nothing else.
How long
Order records are kept for as long as the tax authority requires — currently seven years. Key and activation records are kept while the key is active. If you ask us to delete your account, we remove the email and activation data and keep only the bare minimum order record the law requires, with the email replaced by a reference number.
Who else sees it
A payment processor to take the money, an email provider to send the key, and a hosting provider to serve this site. Each one sees only what its job needs. We do not sell data, do not share it with advertisers, and do not run third party analytics or tracking pixels on this site.
Cookies and local storage
No advertising cookies, no tracking cookies. The site stores a few preferences in your own browser — whether you turned animations off, and your install checklist progress. Those never leave your machine. Signing in uses a session cookie so you stay signed in while you use the page.
Your choices
Open a ticket at help & support and you can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. We answer within 30 days, usually much sooner. You can also just ask us to resend your key and never contact you again — that is a valid request and we honour it.
Security
Everything travels over HTTPS. Order data sits in access-controlled storage, keys are generated randomly rather than derived from anything about you, and access to the order database is limited to the people who answer support mail.
Changes
If this policy changes in a way that affects what we hold about you, the date at the top changes and we email active customers. We will not quietly widen what we collect.
Contact
strata — the support form. One inbox, read by a person.
See also the terms of service.